Business Process Automation

0266 Functionitem Zendesk Create Webhook

Scheduled

High

Nodes

Scheduled

Trigger

High

Complexity

7/22/2025

Added

Workflow Overview

Total Nodes

Node Types

function Item

Get last execution timestamp, Set new last execution timestamp

2 nodes

zendesk

Get tickets created after last execution, Get requester information, Get agents and admins, Change assignee to Pipedrive contact owner, Add a note requester not found

5 nodes

set

Keep only needed requester information, Keep only requester owner email, Keep only email and Id

3 nodes

cron

Every 5 minutes

1 node

merge

Add requester information to ticket data, Add Pipedrive agent data to pipedrive contact information, Add contact owner to ticket data

3 nodes

pipedrive

Search requester in pipedrive

1 node

http Request

Get owner information of Pipedrive contact

1 node

Contact exists in Pipedrive

1 node

Workflow JSON

13.46 KB

{
  "meta": {
    "instanceId": "237600ca44303ce91fa31ee72babcdc8493f55ee2c0e8aa2b78b3b4ce6f70bd9"
  },
  "name": "0266 Functionitem Zendesk Create Webhook",
  "nodes": [
    {
      "id": "9d40c0b9-498f-421c-b731-3a387402b69a",
      "name": "Get last execution timestamp",
      "type": "n8n-nodes-base.functionItem",
      "position": [
        380,
        360
      ],
      "parameters": {
        "functionCode": "// Code here will run once per input item.\n// More info and help: https://docs.n8n.io/nodes/n8n-nodes-base.functionItem\n// Tip: You can use luxon for dates and $jmespath for querying JSON structures\n\n// Add a new field called 'myNewField' to the JSON of the item\nconst staticData = getWorkflowStaticData('global');\n\nif(!staticData.lastExecution){\n  staticData.lastExecution = new Date().getTime();\n}\n\nitem.executionTimeStamp = new Date().getTime();\nitem.lastExecution = staticData.lastExecution;\n\n\nreturn item;"
      },
      "typeVersion": 1
    },
    {
      "...

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