Communication & Messaging
Zammad Open Tickets
Zammad Open Tickets
Manual
Medium
5
Nodes
Manual
Trigger
Medium
Complexity
7/22/2025
Added
Workflow Overview
Total Nodes
5
Node Types
0
Workflow JSON
3.67 KB
{
"id": 4,
"name": "Zammad Open Tickets",
"nodes": [
{
"name": "On clicking 'execute'",
"type": "n8n-nodes-base.manualTrigger",
"position": [
-40,
340
],
"parameters": {},
"typeVersion": 1
},
{
"name": "Ticket Filtering",
"type": "n8n-nodes-base.function",
"notes": "Filter tickets by status.",
"position": [
400,
460
],
"parameters": {
"functionCode": "let newTickets = 0\nlet openTickets = 0\nlet pendingReminder = 0\nlet pendingClose = 0\n\nfor (let i = 0; i < items.length; i++) {\n const ticket = items[i]\n if (ticket.json.state_id === 1) {\n newTickets++\n }\n if (ticket.json.state_id === 2) {\n openTickets++\n }\n if (ticket.json.state_id === 3) {\n pendingReminder++\n }\n if (ticket.json.state_id === 7) {\n pendingClose++\n }\n}\n\nreturn [{\n json: {\n \"new\": newTickets,\n open: openTickets,\n pendingReminder: pendingRemi...Showing first 1000 characters. Click "Expand" to view the full JSON.