Communication & Messaging

Zammad Open Tickets

Zammad Open Tickets

Manual
Medium
5
Nodes
Manual
Trigger
Medium
Complexity
7/22/2025
Added

Workflow Overview

Total Nodes
5
Node Types
0

Workflow JSON

3.67 KB
{
  "id": 4,
  "name": "Zammad Open Tickets",
  "nodes": [
    {
      "name": "On clicking 'execute'",
      "type": "n8n-nodes-base.manualTrigger",
      "position": [
        -40,
        340
      ],
      "parameters": {},
      "typeVersion": 1
    },
    {
      "name": "Ticket Filtering",
      "type": "n8n-nodes-base.function",
      "notes": "Filter tickets by status.",
      "position": [
        400,
        460
      ],
      "parameters": {
        "functionCode": "let newTickets = 0\nlet openTickets = 0\nlet pendingReminder = 0\nlet pendingClose = 0\n\nfor (let i = 0; i < items.length; i++) {\n  const ticket = items[i]\n  if (ticket.json.state_id === 1) {\n    newTickets++\n  }\n  if (ticket.json.state_id === 2) {\n    openTickets++\n  }\n  if (ticket.json.state_id === 3) {\n    pendingReminder++\n  }\n  if (ticket.json.state_id === 7) {\n    pendingClose++\n  }\n}\n\nreturn [{\n  json: {\n    \"new\": newTickets,\n    open: openTickets,\n    pendingReminder: pendingRemi...

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